Frequently Asked Questions

PNW-ISA is open Monday through Friday from 8 am to 5 pm PDT. If you are researching our website outside of normal business hours you can find answer to Frequently Asked Questions below. Otherwise, we encourage you to submit a Contact Us form online, call (503) 874-8263 or (800) 335-4391 during regular business hours.

 

QUESTION: i am a member of isa, why do i have to pay the non-member fee?

ANSWER: If you are an ISA member, that membership grants you access to materials, events, products, etc. for the International Society of Arboriculture. Whereas PNW-ISA Chapter membership directly supports your local chapter which oversees Alaska, Idaho, Oregon, Washington and British Columbia, Canada. PNW-ISA Chapter Membership costs $60 for Chapter-only members and $50 for PNW-ISA & ISA members. Our local chapter membership fee offsets operational expenses and administrative overhead.  

 

QUESTION: How can I find someone to help me with a tree question / tree work?

ANSWER: PNW-ISA maintains a Find An Arborist directory. Individuals listed provide a variety of tree care services including appraisals, consultation, diagnosis, expert witness, tree selection, tree removal, etc. To view the Find An Arborist directory, click on this link.

 

QUESTION: HOW DO I FIND OUT IF I AM ELIGIBLE TO TAKE THE ISA CERTIFIED ARBORIST EXAM?

ANSWER: Exam applications must be completed online and are immediately sent to ISA through its online application system. This will help determine if you are eligible or if ISA requires more information. Application vetting can take up to five (5) business days from the date of application.

 

QUESTION: WHERE DO I FIND THE WRITTEN EXAM SCHEDULES?

ANSWER: To review a list of upcoming exams, click on this link.  

 

QUESTION: I RECENTLY TOOK THE TREE RISK ASSESSMENT QUALIFICATION (TRAQ) WORKSHOP.  HOW LONG DOES IT TAKE TO KNOW IF I PASSED?

ANSWER: Individuals who have completed the TRAQ workshop will be provided exam results by ISA within four to six weeks. ISA updates your online ISA account and mails a notification to the address associated with your ISA account. To login to your ISA online account, click on this link

 

QUESTION: how long does it take to know if i passed the isa exam?

ANSWER: Individuals who have taken an ISA exam will be provided exam results by ISA within four to six weeks. ISA updates your online ISA account and mails a notification to the address associated with your ISA account. To login to your ISA online account, click on this link

 

QUESTION: DO CEU'S ROLL OVER FROM ONE RECERTIFICATION CYCLE TO THE NEXT?

ANSWER: No. The goal of ISA's recertification program requirements is for current credential holders to: 1) Gain new knowledge of up-to-date theories and techniques in the arboriculture industry; 2) Transfer this knowledge and skills into their professional practice; 3) Improve overall tree care. The recertification period currently set and supported by the ISA Credentialing Council is three (3) years. This means that achievement of the goals above needs to occur within each three (3) year cycle. This is the reason why “roll-over” of CEU's from one recertification period to another is not allowed.

 

QUESTION: HOW DO I POST A JOB OPENING ON PNW-ISA'S WEBSITE?

ANSWER: PNW-ISA members can post a job opening by logging into their account. Next, you will go to the Quicklinks tab and select Career Center from the dropdown menu. From here you can view openings, post a job, etc. To view step-by-step instructions as a downloadable PDF, click on this link.  

 

QUESTION: HOW DO I POST AN EVENT?

ANSWER: PNW-ISA members can post a job opening by logging into their account. Next, you will go to the Quicklinks tab and select Career Center from the dropdown menu. From here you can view openings, post a job and more. 

 

QUESTION: WHERE CAN I SUBMIT EVENTS TO BE CODED FOR ISA CEU'S?

ANSWER: If you have an event you would like to submit for ISA CEU's, click on this link to provide all of your event information. Please note: PNW-ISA charges a nominal fee to complete this request for you. Fees are identified here.  

 

QUESTION: HOW AND WHERE DO I FILE A COMPLAINT AGAINST AN ISA CERTIFIED ARBORIST OR ISA BOARD CERTIFIED MASTER ARBORIST?

ANSWER: ISA headquarters has established policies and procedures intended to reduce poor professional conduct and practices. A Code of Ethics helps ISA to continue building a positive industry image, which increases confidence and trust in the ISA certification program. To access this information and file an appeal or complaint, please click on this link.